Privacy Policy

Information We Collect

We collect 3 kinds of personal information, and we treat identity and financial documents as sensitive:

• Information you give us through enquiry and consultation forms, calls, email and WhatsApp: your name, phone or WhatsApp number, email, company name, the service you need and your message.
• Documents you share so we can deliver a service, such as citizenship certificates, passports, PAN details, company documents and financial statements. We treat these as sensitive and use them only as the service requires.
• Information collected automatically when you visit the website: IP address, device and browser type, and pages viewed, recorded through cookies, our hosting provider's security logs and analytics (Google Analytics 4).

How We Use Your Information

We use personal information only for the purpose we collected it for: to reply to your enquiry, deliver and administer the service you engage us for, meet our legal and regulatory duties, keep the website secure and improve it, and write to you about your enquiry or engagement. Our legal duties include tax and company law record-keeping and client identification under the Money Laundering Prevention Act 2064.

We do not use your information for another purpose without your consent, unless a law requires it. We send marketing messages only with your prior consent.

Consent

Under the Individual Privacy Act 2075, personal information is collected with the person's consent and after telling them why it is collected. We ask for your consent at the point of collection: the enquiry form has a consent box linked to this policy, and our engagement letter sets out how client documents are handled.

You can withdraw your consent at any time by contacting us. Withdrawal stops future use, but it does not affect work already done or records the law requires us to keep.

Cookies and Analytics

This website uses cookies and browser storage for 3 purposes: security, features and analytics. Our hosting provider, Cloudflare, uses security cookies and a spam check (Cloudflare Turnstile) on forms. Some guides remember your checklist ticks in your browser's storage, which stays on your device and is not sent to us.

We use Google Analytics 4 to count visits and measure which pages help readers; it sets cookies and collects IP address and device data. We do not use advertising pixels.

You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google's opt-out browser add-on.

How We Share Your Information

We do not sell or rent personal information, and we share it only in 3 cases:

• With your consent, to deliver a service, for example filing documents with the OCR, IRD, DOI or Nepal Rastra Bank on your behalf.
• With service providers that run our website and enquiry system, under confidentiality and only for that purpose: Cloudflare (hosting, security and form spam check), Google (Google Analytics), our email provider (enquiry emails) and WhatsApp (messages you send us).
• When a law, court order or regulator requires it, including reports the Money Laundering Prevention Act 2064 requires.

Data Security

We protect personal information against unauthorised access, use, change and disclosure with 5 safeguards: HTTPS encryption across the website, restricted access with strong passwords and two-step login on our accounts, confidentiality duties for our team, regular software updates, and backups.

No system is completely secure. If a breach affects your information, we will tell you and act to contain it.

Data Retention

We keep personal information only as long as its purpose requires or the law obliges us. Enquiries that do not lead to an engagement are kept for 24 months and then deleted.

Client records are kept for at least five years from the end of the income year they relate to, as Section 81 of the Income Tax Act 2058 requires, and longer where company law or anti-money-laundering rules require it.

Your Privacy Rights

Your privacy rights work in 3 parts, and we answer every request:

• Access, correction and withdrawal of consent: ask to see the information we hold about you, correct anything wrong, or withdraw consent for future use. We delete information we no longer need, except records the law requires us to keep.
• How to make a request: email info@businessregistrationnepal.com, call +977 9817373909 or use our contact form. We may ask you to confirm your identity, and we reply within 15 days.
• How to complain: raise it with us, and we will work to resolve it. Under the Individual Privacy Act 2075, you may file a complaint with the concerned District Court within 3 months of the incident.

International Visitors

We serve foreign investors and companies from outside Nepal. If you contact us from abroad, we handle your information under this policy and the laws of Nepal, and some of our service providers, such as Cloudflare and Google, process data on servers outside Nepal.

Children's Privacy

Our website and services are for businesses and adults. We do not knowingly collect personal information from anyone under 18, and we delete it if we learn we have collected it.

Changes to This Policy

We update this policy when the law, our website or our services change. The date under the page title shows the current version.

Contact Us

Privacy questions and requests go to info@businessregistrationnepal.com, or through our contact page.

Business Registration Nepal
Kapan Akasedhara, Suryodaya Colony, Kathmandu, Nepal
Phone and WhatsApp: +977 9817373909
Email: info@businessregistrationnepal.com